Effective date: July 11, 2026
Sentinel Presence sends automated SMS text alerts to customers who opt in. Messages may include security event notifications, system status updates, account activity alerts, service updates, and other alerts you configure within your Sentinel Presence dashboard.
You may opt in to receive SMS alerts by entering your mobile phone number in your Sentinel Presence account dashboard and checking the opt-in consent box. Consent is not required as a condition of purchase or use of our services.
Message frequency varies based on your account settings and detected events. You may receive multiple messages per day during active security events.
Message and data rates may apply depending on your mobile carrier and plan.
Reply STOP to any message at any time to unsubscribe. After opting out, you will receive one final confirmation message. You may also remove your phone number from your Sentinel Presence dashboard at any time.
Reply HELP to any message for assistance, or contact us at support@sentinelpresence.com.
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes. Your number is used solely to deliver the alerts you have opted in to receive.
Wireless carriers are not responsible for delayed or undelivered messages.
Compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.